case studies

2011 COMPTEL PLUS Las Vegas

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Connet China
interviewed by HKET

Fairwood: Keeping viruses and worms out

Fairwood operate a chain of fast food restaurants in Hong Kong and the Mainland China under the name of "Fairwood Fast Food".

Challange

When Fairwood started to feel the negative effects of being online they began looking for a long-term solution.

Like most organisations, they had worked to deploy anti-virus software on their servers and desktops. However the result was considerably less than perfect with virus outbreaks continuing to occur causing considerable disruption and expense to the business as well as diverting IT resource away from their core activities.

Connet proposed the implementation of Trend Micro service to provide an actively managed, multi-layered system to deal with virus and worm threats. The service provides the client with all the software licences combined with the expertise to install and operate it 24x7.

Connet provides around the clock monitoring of the readiness of the system and instant response to virus and worm threats. Connet is part of a worldwide network of virus management providers that share information real-time to identify new viruses and outbreaks as they happen. The implementation was completed and tightly integrated into the client's managed desktop and server environment.

Benefits

From the first day the client found the service delivered what was promised. Trend Micro service has provided the client with the confidence to make significant strides into leveraging the business benefits of the Internet.

The key returns of the service are seen as:

24x7, experts are monitoring your systems, and when a virus outbreak happens, taking the steps necessary to protect you

It didn’t require the client to purchase additional software – infact they traded back their existing anti-virus software for a credit

Their systems have operated without virus-generated interuptions, unlike their competitors